Responsible Gambling at tk191 — your safety is our priority
tk191 believes gambling is for entertainment only — not a financial solution. Our protection tools, limit-setting options, and 21+ age policy keep you informed and safe.
Our Protection Tools
tk191 provides several effective tools to help you stay in control of your gambling.
Set Deposit Limits
You can decide for yourself how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately. Increasing a limit requires additional verification, but lowering one happens instantly at any time.
Self-Exclusion
If you feel you need a break, you can exclude yourself from the platform for a set period. Options range from 30 days to permanent account closure. No marketing messages will be sent during an exclusion.
Time-Out Feature
Choose a time-out for a short-term break — from 24 hours up to 90 days. During this time you will not be able to log in to your account or place bets. It is an effective way to take a step back and return with a clear head.
Set Loss Limits
Set a limit in advance on how much you can lose within a given period. Once the limit is reached, your account will automatically stop accepting bets. This is one of the most effective steps for financial protection.
Reality Check Notifications
At regular intervals you will be reminded how long you have been playing and how much you have spent. These awareness notifications keep you connected to reality and help prevent excessive play.
Age Verification (21+)
tk191 strictly enforces the 21+ age policy. Age verification with a valid ID document is mandatory when opening an account. We use a multi-layer verification process to prevent fraudulent registration by minors.
For people aged 21 and over only
21+ Age Policy — our commitment
tk191 believes that protecting minors from gambling is a fundamental responsibility. We therefore make no compromises in verifying the age of every user.
Age is verified at registration using a national ID card, passport, or driving licence. If a user's age cannot be verified, their account is not activated and no financial transactions are approved.
If there are minor family members in your household, please use parental control software on your device and keep your login details secure.
Signs of Problem Gambling
If any of the signs below apply to you, it may be a signal that gambling is having a negative effect on your life. Assess yourself honestly:
- You are spending more than your budget and placing larger bets to try to recover losses
- You have repeatedly tried to stop or reduce your gambling but have not been able to
- You are hiding your gambling from family and friends
- You are taking on debt or spending your savings to gamble
- You feel anxious, restless, or depressed when you cannot gamble
- You are neglecting work, studies, or family responsibilities
- You are lying or borrowing money to get the opportunity to gamble
Seeking help is not a weakness
Problem gambling is a recognised health condition — not a lack of willpower. Many people in Bangladesh experience this problem and, with the right support, return to a healthy life.
If you or someone you know is in trouble, contact tk191's 24/7 live chat support. Our trained team will help you activate self-exclusion and take the next steps.
Remember: seeking professional help is a sign of courage. Protecting yourself and your family is the wisest thing you can do.
How to Set Limits
Follow just a few steps to keep your account safe on tk191.
Log in to your account
Log in to tk191 and go to the Account Settings menu. Look for the "Responsible Gambling" or "Safety Settings" section.
Choose your preferred limits
Deposit limits, loss limits, session time limits, or time-out — select one or more options according to your needs.
Set the amount and duration
Enter the amount or time period. Daily, weekly, or monthly limits are available — choose according to your budget and habits.
Confirm and save
Review the limits you have set and press the "Save" button. Limits that reduce your allowance will take effect immediately.
Review regularly
Once a month, review your play history and spending. Adjust your limits if needed.
Contact us if you need help
If you have trouble with any step, or want to activate self-exclusion, contact our 24/7 live chat.
More about Self-Exclusion
Self-exclusion is a process by which you voluntarily stop yourself from using the tk191 platform for a set period. It is completely confidential and is activated at your request.
During an exclusion:
- You will not be able to log in to your account
- No new account can be opened
- No marketing emails or notifications will be sent
- Funds in your account will remain safe
- Your account can be reactivated once the period ends
For permanent exclusion, the account is closed completely and re-registration is not possible. If you feel this is the right decision, our support team will assist you through the process.
Exclusion duration options
- 30-day break — for short-term reassessment
- 90-day break — for medium-term protection
- 6-month break — for longer-term recovery
- 1-year break — for deeper change
- Permanent exclusion — for complete closure
To activate self-exclusion: email [email protected] or contact us via live chat.
The Golden Rules of Responsible Gambling
Follow these principles for an enjoyable and safe experience on tk191.
Play for entertainment only
Never think of gambling as a source of income or a solution to financial problems. It is a form of entertainment — just like watching a film or going to see a cricket match.
Set your budget in advance
Before each session, decide on a fixed amount that you can afford to lose without it affecting your daily life. Stop when you reach that amount.
Respect your time limits
Playing for long stretches without a break weakens your judgment. Take regular breaks, drink water, and focus on something else for a while.
Do not bet on impulse
Avoid playing when you are feeling low, angry, or frustrated. Your decision-making ability is reduced in these states and the risk of loss increases.
Do not play under the influence of substances or alcohol
Playing under the influence of substances or alcohol seriously impairs your decision-making ability. Play with a clear mind and a healthy body.
Be open with family and friends
Hiding your gambling from the people close to you is a warning sign. Be transparent about your gambling habits and seek their help if you need it.
Responsible Gambling FAQ
Answers to the most frequently asked questions about responsible gambling.
Enjoy safely — your gaming experience at tk191
Play responsibly and have fun. Visit our cricket betting, slots, and live casino sections, or check our FAQ if you have more questions.